Bike Teacher

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Arm yourself with these tips.

Bike repair service in San Jose CA., Willow Glen. This shop services all types of bikes from kids bikes to adult, sports enthusiasts, mountain bike, road bike and weekend warriors. Bike repairs can be done in a 24 hour turn around basis sometimes by appointment for tune ups or larger jobs. Flat tire repairs can per performed on the spot with no wait time.

Bike Repair Shops

Most derailleur adjustments and brake adjustments can be performed on the spot. Bike Tune ups on the other hand can take anywhere from 45 minutes to 2 hours. A long as all work falls with in the scope of the outlined Tune up. The term “bike repair” is a term most commonly used to describe a single or several adjustments like a brake or derailleur adjustments. Don’t get this term confused with Bike Tune up.

A tune up can be defined as a bike repair but will address a checklist and that will be charged as one lump sum. I will cover bike tune ups in more detail in another article. Basically a tune up is the goto service that will give your bike an overall safety check, adjustment and assessment of it’s current health.

You may or may not know this but bike repair shops have different personalities. The experiences some people have shared with me have been equally good and bad. A consistent problem that keeps showing its ugly head is good work on a regular basis. For example, I have been told that a customer gets their bike repaired sometimes three and four times for the same problem because the problem was never really resolved. What are the reasons for this?

They either got their bike back in the same condition (not repaired), worse condition or a new problem is to be found. There are a few variables that can contribute to bad bike repair service. Ultimately this is the responsibility of the owner or management. Inexperience as a bike mechanic in the service department is the number one problem. What goes hand in hand with experience is the ability to listen to the customers main concern and finding the source of the problem they are experiencing. I would say these two things are very important qualities in a good bike repair shop or mechanic. 

If you are looking for a good or great bike repair shop I would say look for these two qualities right off the bat. What is the best way to figure this out? In a lot of ways you are trying to decode or decipher the temperament of the bike repair shop. You are in someways trying to figure out whether or not they are bs artists (liars). What you are really trying to figure out is if they know how to diagnose and find the issues you are experiencing.

Do they have the ability to listen to the customer? Do they have an experienced bike repair mechanic that can diagnose the problem correctly? Everything else is secondary like availability of parts and the efficiency to complete the job in a timely manner. Once they have your confidence you still must be willing to work out unforeseen delays. Wether this falls on the shop or a manufacturers stocking issues or shipping delays we as customers still must be flexible.